Thank you for giving us the opportunity to serve you better. Our objective is ensure we meet and exceed your expectations and would welcome any suggestions where we could improve our internal communication to you and from you. Please help us by taking a few minutes to tell us about your experience regarding SAA internal communication. |
-
|
1. How are you currently receiving SAA internal communication? |
E-mail; Intranet; CEO called meeting
|
2. How often do you receive internal communication ? |
Daily; Weekly; Monthly
|
3. How are you currently receiving SAA internal communication ? |
E-mail; Intranet; CEO called meeting
|
4. What is your preferred method of SAA Internal Communication ? |
E-mail; Intranet; CEO called meeting
|
5. How do you describe the amount of information received from SAA ? |
Just Right
|
6. How would you rate the usefulness of information you receive from SAA ? |
Good
|
7. How often do you use mySAA On-Line to get information ? |
Often
|
8. How often do you use Staff Intranet webpage to get information ? |
Often
|
9. How often do you use SAA Online Calendar to get information ? |
Often
|
10. How often do you use SAA Social Media (Facebook/Twitter) to get information ? |
Never
|
11. How often do you use Departmental Email List to get information ? |
Often
|
12. How often do you use Colleagues to get information ? |
Often
|
13. On the SAA Intranet webpage, how often do you use or view Links to SAA departments, programmes, and resources ? |
Often
|
14. On the SAA Intranet webpage, how often do you use or view the Calendar ? |
Often
|
15. On the SAA Intranet webpage, how often do you use or view the CEO Mail ? |
Often
|
16. On the SAA Intranet webpage, please specify what Other Ressources do you use or view ? |
SAP/BSC/IFLY/SERVER ACCESS/Group Temaplates/Vacancies/Shared Portals
|
17. How often do you use or view the Other Ressources specified in the previous question ? |
Often
|
18. What type of news or information would you like to see communicated more often ? |
Milestones on Strategy Implementation
Changes
Projects/Initiatives
Policy Imperatives
Company Perfornance (Operational & financial)
|
19. How would you rate the timelines of information you receive from SAA? |
Good
|
20. Please Comment on the timelines of information you receive from SAA. |
SAA communicates everything to its Employees through MySAA on an need basis
Financial Results before Media Briefings
Budget Process during the Month of October
|
21. What communication resources, tools, and/or information would you like to know more about? |
Corporate Communication
|
22. How would you currently rate overall communication at SAA ? |
Good
|
23. Please Comment on overall communication at SAA ? |
Communication in SAA is good
|
24. How often do you use Email as a communication tool ? |
Often
|
25. How often do you use the Calendars (Outlook, Google, iCal, etc.) as a communication tool ? |
Often
|
26. How often do you use the Twitter as a communication tool ? |
Never
|
27. How often do you use Facebook as a Communication Tool ? |
Never
|
28. How often do you use Text Messaging as a communication tool ? |
Sometimes
|
29. Please Comment on your use of Email, Calendars (Outlook, Google, iCal, etc.), Twitter, Facebook, Text Messaging
as communication tools? |
In the main i use email, calender and google
|
30. Does the internal communication address your needs/do you find it informative? |
Yes it is informative as it keeps me informed of what is happening within SAA. Empowers me to know and understand the direction the Company is taking. Updates projects implimentation. Realignment of Departments and Functions
|
31. How would you like to communicate with the company? |
Verbatim
Emails
Memos
Meetings
One on Ones
|
|
|